About the Project 🧠
GetIn is a next-gen event ticketing platform designed to simplify how people discover, create, manage, and attend live events. The platform connects producers, artists, and fans through an all-in-one experience, from event creation to ticketing and social discovery.
My Role 👨💻
As the main product designer on the app, I owned the end-to-end design of the mobile experience. I collaborated with product managers, developers, and business stakeholders to shape the app’s UX and UI, designing complex flows from scratch, refining interaction patterns, and helping define product priorities.
My work included UX strategy, interaction design, visual design, and rapid iteration based on feedback and testing.
Key Contributions & Features 🔍
📍 Personalized Homepage & Discovery
Designed a tailored home experience that highlights events based on user interests, music integrations, social data, and location.
Created thematic layouts for trending shows, friend-attended events, and local highlights (e.g. NYC spotlight).
Built scalable card systems and filtering mechanics that work across multiple content types.
Event Exploration & Purchase Flow 🧭
Designed immersive event pages that include lineup, media, artist profiles, ticket types, and upsell items.
Simplified the complex process of ticket selection (including VIP tiers, restricted access, and add-ons).
Ensured high accessibility and clear navigation throughout the entire purchase journey.
Wallet & Ticket Management 💳
Built a centralized wallet for tickets, refunds, payments, and peer transfers.
Enabled seamless money withdrawal, deposit, and refund requests in a clean, intuitive UI.
Integrated customer support access directly from transactional screens.
Social Features & Profiles 👥
Designed profile types for fans, artists, and producers with varying levels of permissions and visibility.
Introduced social mechanics: follow events, track what friends are attending, and share moments.
Helped shape a lightweight social graph within the app to drive retention and ״FOMO״.
Impact 🚀
Helped launch the next version of the app with a clearer, more delightful experience.
Reduced friction in event discovery and ticket buying, based on internal testing and stakeholder reviews.
Established scalable design patterns for future feature rollouts.
What I Learned 💡
Balancing aesthetics and speed is key in consumer apps — especially in fast-moving industries like live entertainment.
Designing for emotion (excitement, anticipation, FOMO) can be just as important as designing for usability.
Working closely with engineers and business teams from day one leads to tighter product execution.
